Quest Retail Technology is excited to announce the successful installation of the largest and most comprehensive Stadium Point of Sale solution anywhere in the world.  Dolphin Stadium in Miami Gardens, Florida, host of the 2007 and 2010 NFL Super Bowl now also boasts the largest wireless POS system under one roof.

Dolphin Stadium presented Quest with an exciting challenge: to deliver the most comprehensive and technologically advanced POS solution inside one stadium; with a goal of enhancing their customers' experience, and increasing matchday accountability and revenue. Quest delivered by installing more than 800 points of sale, including 250 wireless terminals for portable sales outlets and 70 handheld devices for suites and in-seat service. This will provide the stadium with the technology to offer fans in-seat or in-suite ordering of food and refreshments so they won’t have to miss any of the action. “Dolphin Stadium is a leader in professional sports and entertainment and we believe technology such as this will help us enhance the guest experience,” stated Joe Bailey, Chief Executive Officer, Dolphins Enterprises.

Quest committed a team of experienced personnel including senior engineers to the project to ensure that the system not only looked great, but delivered world leading operating efficiency. 

Terry Bassett, Vice President of Merchandising, Licensing and Business Development for Dolphins Enterprises said: “We signed the deal in May and had the first Quest POS Terminals on site for Training in July.  This was a significant project as the old system did not provide us the platform we needed.  Quest worked closely with Dolphin Stadium and our food service provider, Boston Culinary Group to install and commission the system during the end of the baseball season and then to go live in August.  We’re very pleased that from the wireless portables to the bars, restaurants, concessions and merchandising outlets, the new Quest Point-Of-Sale system is performing extremely well”.

Quest had to overcome many hurdles in a short period of time to ensure that the installation was completed in the short timeframe between the end of the Florida Marlins baseball season, and the beginning of the Miami Dolphins football season.  Tim Stollznow, Quest General Manager, said “Projects of this size always present interesting anomalies and technical hurdles.  For example, even after the contract was signed, we redesigned parts of the RF network to support 802.11a as well as 802.11b/g.  This allows Dolphin Stadium the ultimate flexibility in configuration as technology and requirements in this area change.  It’s fantastic to have these super projects to push our Stadium POS solutions to the next level.”

Dolphin Stadium
Dolphin Stadium, located in Miami Gardens, Florida, is a world-class sports and entertainment facility that hosts a wide variety of events including: Miami Dolphins football, Florida Marlins baseball, the FedEx Orange Bowl (including the upcoming National Championship game in 2009), and will be the home of the 2007 and 2010 Super Bowls. The stadium has also been the home of two Major League Baseball (MLB) World Series Games, three National Football League (NFL) Super Bowls, and numerous concerts.  Dolphin Stadium boasts the largest hi-definition video boards in professional sports and the world’s longest LED ribbon display.  Owned by H. Wayne Huizenga, Dolphin Stadium is undergoing extensive renovations and improvements expected to be completed by 2009, making Dolphin Stadium the premier stadium in the United States and the Americas.   For more information on Dolphin Stadium, please visit www.dolphinstadium.com.

Quest Retail Technology is the largest developer and manufacturer of Point of Sale systems in Australia, and a world leader in supplying POS solutions to Stadiums and Arenas.  Quest has over 50,000 terminals installed in more than 20 countries around the world; in a diverse range of applications including Bars, Clubs, Restaurants, Fast Food, Stadiums, Arenas, Convention Centers, Racecourses, Theme Parks, Cinemas and Franchises.

Media Contacts:

Dolphin Enterprises: George Torres

Email: TorresG@dolphins.nfl.com

Quest Retail Technology: Christian Brown

Email: christian.brown@questpos.com

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